Privacy policy.
Privacy Policy for Black Thread Embroidery
Effective Date: January 6, 2025
At Black Thread Embroidery, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our online embroidery business.
By using our website or purchasing our products, you agree to the collection and use of your information in accordance with this policy. If you do not agree with any terms outlined here, please refrain from using our services.
1. Information We Collect
When you visit our website, place an order, or interact with us in other ways, we collect the following types of information:
a. Personal Information
Contact Information: Name, email address, phone number, and shipping address.
Payment Information: Billing address, credit card information (processed securely via a third-party payment processor).
Account Information: If you create an account, we may collect your username and password.
b. Non-Personal Information
Usage Data: Data on how you use our website, such as your IP address, browser type, operating system, and pages visited.
Cookies and Tracking Technologies: We use cookies and other tracking technologies to improve your experience and gather insights about our website's performance.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To Process Orders: To fulfill and manage your orders, including shipping and billing.
Customer Support: To respond to your inquiries and provide customer support.
To Improve Our Website and Services: To analyze how our website is used and improve your experience.
Marketing and Communication: With your consent, we may send promotional emails or newsletters about new products, services, or special offers.
Legal Compliance: To comply with legal obligations and resolve disputes.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, website hosting, and marketing.
Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations, such as a subpoena or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure server connections, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
You have certain rights regarding your personal information:
Access and Correction: You may request access to or correction of your personal information that we hold.
Opt-Out: You may opt out of receiving promotional emails at any time by following the unsubscribe instructions in the email.
Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
6. Cookies
Our website uses cookies to enhance your experience and collect data for analytics. You can manage cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites before providing any personal information.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Black Thread Embroidery
Email: bte@blk-thread.com
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above.